About Northern Technology Services

Helping Northern Michigan Businesses Stay Secure, Productive & Connected

Northern Technology Services is a trusted managed services provider delivering proactive managed IT services, cybersecurity solutions, and business technology support throughout Northern Michigan.

For more than a decade, we've helped organizations reduce downtime, improve security, and simplify technology management through reliable support and long-term partnerships.

Book a Free IT ConsultationSpeak directly with our team

Our Mission

Technology Should Support Your Business — Not Slow It Down

At NTS, our mission is simple: help businesses eliminate technology frustrations and focus on what they do best.

We believe technology should improve productivity, strengthen security, and create operational efficiency—not create constant disruptions.

Our proactive approach to IT service management, cybersecurity, and infrastructure support helps businesses operate with confidence while reducing operational risk.

Ross Whitmore

Owner, Northern Technology Services

"We've been quiet warriors protecting businesses in Northem Michigan, our job is terrberh your l/f chaos to you can focus on running your business"

Founder & Technology Advisor

Leadership. Real Accountability.

Northern Technology Services was founded by Ross Whitmore with a simple belief: businesses deserve an IT partner that takes ownership of outcomes, not just support tickets.

Over the years, Ross has worked with healthcare organizations, nonprofits, retailers, professional service firms, and growing businesses throughout Northern Michigan.

His focus has always been helping organizations build reliable technology environments through proactive managed IT services, cybersecurity planning, and responsive support.

Why Businesses Choose NTS

Proactive Managed IT Services
We identify and address issues before they impact business operations.

Cybersecurity-First Approach
Our cybersecurity services help businesses reduce risk and improve visibility.

Local Accountability
Work directly with a team that understands Northern Michigan businesses.

Strategic Technology Planning
We help align technology decisions with long-term business goals.

Don't worry, we can help!

Serving Diverse Industries

We provide IT support and services for organizations across:

Healthcare

Medical Practices

Nonprofits

Retail Businesses

Professional Services

Construction Companies

Hospitality

Multi-Location Businesses

Ready to get started?

Book a Free IT ConsultationSpeak directly with our team

The Humans Behind the Tech

Meet our Team

Ross

Founder

vCIO

Janine

Partner

Coordinator

Benjamin

Technical
Advisor

Alben

Support
Advisor

10+ Years

Supporting Businesses

15-Min

Average Response Time

70%

First-Touch Resolution

100+

Businesses Supported

WHAT WE DO

Our Services

We offer proactive managed IT services, responsive IT support for small businesses, and advanced cybersecurity solutions designed to reduce downtime and simplify technology management.

Compliance & Risk Management

Protect your business with proactive cyber security consulting, compliance-focused policies, secure access management, and risk reduction strategies designed for modern business environments.

OnSite Technical Support & Training

Responsive onsite and remote business IT support that helps your team resolve technical issues quickly while improving day-to-day technology usage and productivity.

Strategic Goal-Oriented IT Planning

Align technology with your operational goals through scalable infrastructure planning, budgeting guidance, and proactive IT service management strategies.

On/Off-boarding & Offboarding Support

Simplify onboarding and offboarding with secure account setup, permission management, device configuration, and organized user documentation.

IT Documentation & Asset Management

Maintain visibility across your entire technology environment with centralized documentation, device tracking, licensing management, and operational accountability.

Cloud Solutions for
All Business Types

Support hybrid and remote teams with secure cloud infrastructure, Microsoft 365 optimization, collaboration tools, and flexible access management.

Tool Management
& Configuration

We configure and manage tools like Microsoft 365, Google Workspace (and many others) with secure access, smooth syncing, and reliable support across all your devices.

Patch Management & Software Updates

Automated patching, monitoring, and maintenance services designed to improve performance, strengthen network security, and reduce vulnerabilities.

Hardware, Software & Licensing

From hardware sourcing to licensing renewals and infrastructure upgrades, we help businesses maintain reliable systems without unnecessary complexity.

Vendor Comms
& Management

We work directly with internet providers, software vendors, and third-party technology partners so your team avoids wasted time and communication gaps.

Backup & Disaster Recovery Planning

Protect business continuity with secure backup systems, recovery planning, and proactive disaster recovery solutions built to minimize operational disruption.